Most friction at work comes from different communication styles, not bad intent. Michael and Nicole Davis show how to agree on a communication plan up front, why "Does that make sense?" can land badly, and why to read before you react and not pass your anxiety on to your team.
00:00 What this episode covers
04:04 Why over-communicating prevents blowups
07:36 Mismatched styles cause the friction
10:34 Agree on a communication plan up front
12:38 Why "Does that make sense?" backfires
15:11 Build trust with honesty and transparency
17:40 Use "I feel" statements to reconnect
20:34 When directness doesn't land, adapt
24:15 Read before you react
31:16 Stop passing urgency and anxiety on
36:32 Get people talking by staying curious
38:53 Wrap-up: remember we're all human
Count one week of your team's manual work: mythoughtpartner.com/walk
Episode 5 of My Thought Partner (2023), with Michael David Davis and Nicole Davis.
